Support on our solutions

If you need support for GRICS solutions, please contact your school board’s Information Technology (IT) department. Our products can be configured to meet the specific needs of each environment and follow existing processes, which is why your IT department is in the best position to answer your questions regarding the current situation in your school board.

Training and coaching

Our team is at your disposal to help you make the most of your GRICS solutions. We offer a wide range of training courses in both face-to-face and remote format. You can participate in scheduled training sessions or request a training session based on your school team’s specific needs. We can also provide personalized coaching for your institution. For details, visit Espace Formation.

Most common questions

If you or your school team have any questions about Mozaïk-Portal, please note that we’ve prepared a Frequently Asked Questions section for you. There, you’ll find detailed answers to the most common questions our trainers are asked.

Help videos

To help you access the full potential of Mozaïk-Portal, we’ve prepared several help videos that go into detail on each feature and how to use them efficiently. You can find them on this site or visit our YouTube channel.

Suggestions for improving our products

Do you have a good idea or would you like to suggest a new feature or improvement that would make a difference in your everyday work? Tell our team about it on Espace Idées. For each of our products, you can:

• Submit ideas and suggestions for improvements
• See suggestions from other users
• Vote on the suggestions you think are most relevant
• View the status of various ideas (already existing, planned, delivered, etc.)

Our demo sites

You can see other users’ interfaces and all the possibilities of Mozaïk-Portal by visiting our demo environments.

Mozaïk-Portal (teacher, Principal, Non-teaching staff)

https://mozaikportail.ca/
mozaikdemo@servicesgrics.ca
Password: !Mozaik!

Parent portal:

https://demo.portailparents.ca/
mozaikdemo@servicesgrics.ca
Password: Parent2016

Additional questions

If you have any questions about our products, please feel free to contact us by filling out this form.