{"id":6458,"date":"2023-02-07T15:29:32","date_gmt":"2023-02-07T15:29:32","guid":{"rendered":"https:\/\/info.mozaikportail.ca\/helpful-resources\/"},"modified":"2025-01-22T16:09:20","modified_gmt":"2025-01-22T16:09:20","slug":"helpful-resources","status":"publish","type":"page","link":"https:\/\/info.mozaikportail.ca\/en\/home-school-principals\/helpful-resources\/","title":{"rendered":"HELPFUL RESOURCES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6458\" class=\"elementor elementor-6458\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3901b3f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3901b3f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c64765d\" data-id=\"c64765d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-510dbd1 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"510dbd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-9dc00e6 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"MicrosoftTeams-image (23)\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">HELPFUL RESOURCES<\/div><div class=\"elementor-slide-description\"><p>Here are some resources to answer any questions you may have.<\/p>\n<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44975ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44975ec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcb9f6a\" data-id=\"fcb9f6a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-deb5347 elementor-widget elementor-widget-text-editor\" data-id=\"deb5347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Support on our solutions<\/h3><p>If you need support for GRICS solutions, please contact your school board\u2019s Information Technology (IT) department. Our products can be configured to meet the specific needs of each environment and follow existing processes, which is why your IT department is in the best position to answer your questions regarding the current situation in your school board.<\/p><h3>Training and coaching<\/h3><p>Our team is at your disposal to help you make the most of your GRICS solutions. We offer a wide range of training courses in both face-to-face and remote format. You can participate in scheduled training sessions or request a training session based on your school team\u2019s specific needs. We can also provide personalized coaching for your institution. For details, visit <a href=\"https:\/\/espaceformation.grics.ca\/?lang=en\">Espace Formation<\/a>.<\/p><h3>Most common questions<\/h3><p>If you or your school team have any questions about Moza\u00efk-Portal, please note that we\u2019ve prepared a Frequently Asked Questions section for you. There, you\u2019ll find detailed answers to the most common questions our trainers are asked.<\/p><h3>Help videos<\/h3><p>To help you access the full potential of Moza\u00efk-Portal, we\u2019ve prepared several help videos that go into detail on each feature and how to use them efficiently. You can find them on this site or visit our <a href=\"https:\/\/www.youtube.com\/user\/VIDEOSOCIETEGRICS\">YouTube channel<\/a>.<\/p><h3>Suggestions for improving our products<\/h3><p>Do you have a good idea or would you like to suggest a new feature or improvement that would make a difference in your everyday work? Tell our team about it on <a href=\"https:\/\/espaceidees.grics.ca\/ideas\">Espace Id\u00e9es<\/a>. For each of our products, you can:<\/p><ul><li>Submit ideas and suggestions for improvements<\/li><li>See suggestions from other users<\/li><li>Vote on the suggestions you think are most relevant<\/li><li>View the status of various ideas (already existing, planned, delivered, etc.)<\/li><\/ul><h3>Our demo sites<\/h3><p>You can see the interfaces of other users and all the possibilities that Moza\u00efk-Portail offers you by consulting our demonstration environments.<\/p><p>The information needed to connect to these environments is available on our <a href=\"https:\/\/espaceclient.grics.ca\/\" target=\"_blank\" rel=\"noopener\">Customer Area site<\/a>. You will first need to create your account by selecting <em>Access to knowledge bases<\/em> only. Your request will be processed within 24 to 48 hours.<\/p><p>Next, click on <em>Knowledge Bases<\/em>, then on <em>General Information<\/em>. The article is available here (french only): <a href=\"https:\/\/grics.service-now.com\/kb_view.do?sysparm_article=KB0011505\" target=\"_blank\" rel=\"noopener\">Access the Moza\u00efk-Portail and Portail-Parents demonstration environments<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HELPFUL RESOURCES Here are some resources to answer any questions you may have. Support on our solutions If you need support for GRICS solutions, please contact your school board\u2019s Information Technology (IT) department. Our products can be configured to meet the specific needs of each environment and follow existing processes, which is why your IT [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":6021,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[245,259],"class_list":["post-6458","page","type-page","status-publish","hentry","category-directions","category-school-principals"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HELPFUL RESOURCES - Moza\u00efk-Portail - C&#039;est simple!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.mozaikportail.ca\/?page_id=6304\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HELPFUL RESOURCES - Moza\u00efk-Portail - C&#039;est simple!\" \/>\n<meta property=\"og:description\" content=\"HELPFUL RESOURCES Here are some resources to answer any questions you may have. 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